Welcome to Holah Stays. To ensure a smooth and enjoyable experience for all our guests, we kindly request you to follow our guest policy as outlined below.
1. Identification Requirement
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All guests must present a valid government-issued photo ID (Passport, Driver’s License, Aadhar, etc.) at check-in.
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Hotels reserve the right to deny entry without valid identification.
2. Age Restriction
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Guests must be at least 18 years of age to book and check in.
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Minors must be accompanied by a parent or legal guardian.
3. Maximum Occupancy
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Room occupancy limits are set by the hotel and must be strictly followed.
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Extra guests beyond the room capacity may not be accommodated and could lead to cancellation.
4. Visitors
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Some hotels may not allow visitors in guest rooms. Please check the hotel’s visitor policy prior to booking.
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Visitors may need to sign in at the front desk and provide valid ID.
5. Unmarried Couples Policy (if applicable)
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Certain hotels may have restrictions on check-in for unmarried couples. Guests are advised to verify the hotel’s policy before booking.
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The website is not responsible for any denial of check-in due to such policies.
6. Pet Policy
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Not all hotels allow pets. Please check pet-friendliness of the hotel before making a reservation.
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Additional charges may apply for pet accommodation.
7. Smoking & Alcohol
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Smoking and alcohol policies vary by property.
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Non-compliance with a hotel’s no-smoking or no-alcohol policy may result in fines or eviction without refund.
8. Behavior and Conduct
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Guests are expected to behave respectfully and responsibly at all times.
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Any abusive, illegal, or disruptive behavior may result in eviction without refund.
9. Damage to Property
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Guests are liable for any damage caused to hotel property during their stay.
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Charges for repair or replacement will be billed to the guest.
10. Right to Admission
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Hotels listed on our platform reserve the right to deny admission or evict any guest(s) without refund for violation of the above policies or at their discretion.
